mobile app testing

Mobile App Testing: An Effective Guide for Businesses in 2021

mobile app testing

Mobile App Testing: An Effective Guide for Businesses in 2021

It is almost an undisputed fact that mobile applications have become the biggest drivers of business productivity across various domains. Companies are investing heavily in mobile apps to ensure they provide their consumer base with a good CX.

Smartphones have become the primary source for most of these mobile apps that provide an effective platform for businesses across sectors like banking, education, healthcare, fashion, retail, e-commerce, etc.

When using a mobile application, customers are not bound by any physical limitations. They can interact with businesses easily and make payments in their preferred method as apps provide various options.

Benefits of Mobile App Testing for Businesses

To ensure the consumers are getting the best CX through mobile apps, companies need to ensure the apps are defect-free hence, mobile app testing comes into the equation. Here are a few ways businesses are benefitting through mobile app testing.

Helps Deliver Fully Functional Apps:

Mobile app testing allows businesses to ensure the desired mobile apps are fully functional and meet user requirements before they are delivered to the market.

Enhances UI and UX:

Mobile testing enables the QA team to test the product from the consumer perspective and assess the overall user experience. They also check the logic that the app works around to improve the UI and enhance the UX.

Improves Customer Satisfaction:

Mobile apps that comprise seamless functionality and efficient usability tend to deliver excellent customer satisfaction. These defect-free apps help establish a brand reputation and increase the customer retention rate.

Delivers Quick ROI:

Some mobile apps are tested end-to-end using the latest DevOps methodology and test automation techniques. Mobile app testing helps ensure a faster release and delivers better ROI with top-notch apps being released to the market.

What are the Steps Involved in Mobile App Testing?

The following steps are involved in mobile app testing:

Identify the Scope of the Test:

It is crucial to identify the scope of mobile app testing and it involves the following steps.

  • Preparing a testing strategy to determine what features of the app need to be tested.
  • Identifying the types of tests that are required to be implemented.
  • Identifying test locations for carrying out localization testing in the case of a large user base.

Plan the Test:

  • Forming an action plan and deciding the type of tests to be carried out along with the timelines involved.
  • Preparing and writing test cases for automated testing.
  • Planning the integration of manual and automated for different stages of the STLC.

Execute the Test:

  • Running the test cases and test scripts.
  • Execution of tests is carried out according to the test scope, coverage, and release cadence.

What are the Different Types of Mobile App Testing?

Mobile application testing consists of the following testing types.

Installation Testing:

The first thing that any user does before using an app is installing the app. Thus, it becomes vital to check if the application can be successfully installed, uninstalled, or updated.

With installation testing, the QA team can ensure that the mobile applications work as per requirement after installation.

Storage Testing:

The storage testing process allows the application data to be stored in a suitable format and in an appropriate directory. It enables enterprises to determine whether they have sufficient app storage on disk.

Functional Testing:

Functional testing is an important testing type that verifies all the functionalities of an application and determines if they are working as specified during the design phase.

A few of these functional tests are installation testing, GPS testing, touch testing, UI testing, upgrade testing, and more.

Performance Testing:

Performance testing in mobile apps is the process where testers check the speed, stability, scalability, and operating capacity of the application under varying workloads.

The purpose of performance testing is to eliminate any under-performing components before the application goes live. It also ensures that the application meets the expected performance requirements.

Usability Testing:

During usability testing, testers behave as end-users and perform specific tasks on the new application. These actions are observed, analyzed, and recorded by the specialist QA engineers, etc.

Post this, the feedback is collected from the end-users with suggestions. Essential actions are taken based on these suggestions to make the app user-friendly.

Compatibility Testing:

Compatibility testing is performed to check if the application is working as expected on different devices, platforms, networks, etc. With so many varieties in platforms these days, compatibility is an important attribute.

Security Testing:

Security testing helps verify data integrity issues, storage issues, etc. It also ensures that software applications are free from various vulnerabilities and security loopholes.

Security testing involves vulnerability tests, penetration tests, auditing, security scanning, etc.


Mobile app testing is vital to make sure there your app fares well in the market. Sapizon Technologies is one of the best software testing companies helping organizations to test their apps as mobile app testing is one of our core software testing services.

On the back of our team’s experience and skill, we have helped several clients deliver flawless applications to the market. Our services also comprise automation testing, regression testing, performance testing, usability testing, blockchain app testing, API testing, and more.

Let’s work together to make your business journey successful.