Careers

Careers

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Current Openings


Job Type:Full-time

Position: Technical Support / Application Support Specialist

Experience: 6 months to 1 year

Education: BCA/B Tech/BE/MCA

Location: Mysore

Roles & Responsibilities:

  • Excellent English communication skill (verbal & written) is must.
  • Must be able to work in US shift.
  • Must be able to learn and understand enterprise level solutions quickly.
  • Troubleshooting issues of enterprise-level software/ ERP software and responding to concerned parties (customers and internal teams).
  • Addressing queries by handling technical issues on remote sessions, answering via calls, emails, chats & ticketing tools etc.
  • Experience in supporting SaaS based products.
  • Maintain a strong professional relationship with customers and make sure customer success is achieved.
  • Knowledge on Jira, Sales Force and Citrix is an added advantage.
  • Good in problem-solving and analytical thinking to resolve the problem quickly and in an innovative way.


Job Type:Full-time

Position: Software QA Engineer

Experience: 4 to 5 years

Education: B.E./BCA/MCA or equivalent

Location: Mysore

Roles & Responsibilities:

  • Good experience on testing web applications.
  • Extensive knowledge of the entire QA process.
  • Experience with Agile methodologies such as Scrum or Kanban.
  • Working in Scrum Team with Developers to understand requirements and analyzing them.
  • Experience in end to end testing and knowledge of web services usage through 3rd party pplications.
  • Basic knowledge about SQL Queries.
  • Adaptable, able to work across teams, functions.
  • Able to Create Test Plan and understanding the business flow of cross systems.
  • Preparing Test Plans for considering both automation teams and functional teams.
  • Ensuring the required coverage for owned user stories through functional and non-functional testing to meets with not only regularity requirements but also considering quality of feature and system.
  • Reporting bugs and tracking them until resolving them.
  • Communicating with UAT team during UAT testing.
  • Excellent communicator in English, with strong interpersonal skills to understand issues from both project management and development sides.
  • Regardless being depended on scrum master, able to prioritize user stories and bugs and switching current task due to importance level of tickets.
  • Experience using Visual Studio environment, Jira, and team collaboration tools/source control programs, preferably Azure Git Repository.
  • Knowledge about automation scripts, eager to learn automation scripting.

 

BONUS SKILLS:

  • SOAP UI, Selenium and/or Visual Studio
  • Nuget Packages
  • Knowledge of agile methodologies (Scrum)