SaaS Application Testing

How to Perform SaaS Application Testing?

SaaS Application Testing

How to Perform SaaS Application Testing?

How to Perform SaaS Application Testing?

The model of SaaS Application Development is considered one of the best Development models in recent times. And the reason being the rising prominence of cloud computing.

According to surveys, more than 95% of business organizations are looking to adopt the SaaS model of cloud computing. This demands you to ensure your SaaS Application hosted on the cloud is functioning as designed for.

This is achieved by thorough testing of the desired SaaS Application. As SaaS applications are available to the users directly on the internet, they need not be installed locally. To ensure customer satisfaction and meet the requirements, effective SaaS Application Testing is essential.

We are streamlining top-notch SaaS Application testing services to help our clients deliver flawless applications. Through enterprising solutions along with the experience and skills of our esteemed team of testers, we have been deemed as one of the top Software Testing Companies.

Types of Testing in SaaS Applications

For the efficient working of a SaaS Application, few crucial Testing methodologies need to be implemented. Let us dive into these methodologies:

Functional Testing:

Functional testing of a SaaS Application validates if the Application is functioning as it is supposed to. It is performed manually by software testers in a staging environment as per previously defined/written test plans. The testing process here is more focused on user requirements.

Functional Testing in SaaS covers the following crucial testing types

  • Cross-browser testing is performed to ensure the desired application is supported across various browsers, devices, and platforms.
  • Regression Testing is carried out to check the data migration, integration, minor updates, and major releases.
  • Reliability testing is carried out to fix vulnerable areas of the application and reduce failures & redundancies after deployment.

Performance Testing

Performance is one of the most crucial attributes of a successful SaaS application. To ensure optimal performance of the desired app, performance testing is conducted. Here, testers evaluate the ability of the application to handle peak loads and function without any performance issues.

Stress testing, load testing, and scalability testing are some of the important tests performed under the performance testing process. To check the application for crashes that are caused due to internal/external factors, failure, and recovery tests care carried out.

These tests are very handy especially when the integrity of the app is compromised due to network fluctuations, power outages, or while writing data into the database.

Compatibility Testing

Checking the compatibility of an application with various types of hardware is a challenging task that requires inputs from the client’s end so that you can define the test coverage matrix. Compatibility testing in SaaS Apps requires testers to ensure compatibility with:

  • Browsers (Chrome, Internet Explorer, Firefox)
  • Operating systems (Windows, Linux, Mac, Android)
  • Mobile Devices (Smartphones and tablets)
  • Platforms (PC, Mac)
  • Hardware and software versions

Here are few ways one can short-list the hardware for running these tests

  • Refer to the user statistics from the analytics report. It gives clarity about the app versions and platforms that are popular among the users.
  • Check out new platforms that are not found in user statistics.
  • Use the core of different supported platforms for testing if these platforms are using the same core.
  • Perform testing by using various technologies in the SaaS application like GPS ON vs OFF, Wi-Fi ON vs OFF, etc.

Some of the top tools used for Compatibility Testing are

  • BrowserStack: With this tool, testers perform web-based browser compatibility testing on desktop and mobile browsers. It does not require installation as it is a cloud-based tool.
  • BrowserShots: Allows testers to run website tests in any browser or operating system. It provides customization options like color depth, and flash enable/disable settings.
  • Ghostlab: It enables synchronized testing for clicks, scrolls, reloads, and forms inputs across all the connected devices.

Infrastructure Security Testing

Security testing refers to the process of evaluating the vulnerability of the SaaS Application to potential security threats. This process is performed by implementing the following steps:

  • Checking if the network where the application has been deployed is secure.
  • Run mock security attacks and threat scenarios.
  • Testing the access privileges for different user roles.
  • Checking the integrity and availability of application data.
  • Ensure compliance with PCI DSS.
  • Check and ensure that all the security warnings, requests, and errors from unreliable sources are logged in the system.

API Integration Testing

The ability of a SaaS Application to handle API requests outlines its success. Suppose you have a SaaS application with your API. When third party app developers use your API to develop their applications, the value of your product can grow exponentially.

Therefore, it is essential to test all the API interfaces thoroughly. The features that hold prominences here are reliability, security, usability, performance, and accuracy of the API documentation.

Here are a few API Testing tools that testers can use to check the requests and response codes for system requests made by the third party:

  • Advanced Rest API: Helps in the testing of Rest APIs by sending custom HTTP/HTTPS requests.
  • Postman: Allows testers to create requests swiftly with required HTTPS methods and parameters. Testers can also send requests and check the results using this tool.
  • Requestly: Allows testers to modify HTTP requests and helps them with API testing.
  • SoapUI: Enables testers to perform automated functional, security, load, and compliance tests on different web API.
  • Swagger: It allows testing of APIs and supports clear assertion syntax for extending test behavior. Testers can also use it for printing reports.

Maintenance Testing

Maintenance Testing refers to performing tests to ensure the seamless performance of your SaaS application when it is under production. This type of testing is implemented regularly to make sure the performance of the app is apt and correct.

Maintenance Testing is concerned with tracking and analyzing issues in the following areas:

  • Applications
  • Services
  • Application Servers
  • Operating Systems
  • Databases
  • Data-level logs
  • Alerts
  • Warnings
  • Functionality and performance errors

Conclusion

Although SaaS Application Testing is a challenging task, one can overcome this with a blend of the right experience and skillset. At Sapizon Technologies, we are actively rendering SaaS application testing services. Our team of software testers has the experience and skills required for this process.

As one of the leading Software Testing Companies, we are also providing our services in web Application Testing, mobile Application Testing, AR/VR app testing, mobile app beta testing, and more. You can consult our experts to get a detailed view of our services.

The model of SaaS Application Development is considered one of the best Development models in recent times. And the reason being the rising prominence of cloud computing.

According to surveys, more than 95% of business organizations are looking to adopt the SaaS model of cloud computing. This demands you to ensure your SaaS Application hosted on the cloud is functioning as designed for.

This is achieved by thorough testing of the desired SaaS Application. As SaaS Applications are available to the users directly on the internet, they need not be installed locally. To ensure customer satisfaction and meet the requirements, effective SaaS Application Testing is essential.

We are streamlining top-notch SaaS Application testing services to help our clients deliver flawless applications. Through enterprising solutions along with the experience and skills of our esteemed team of testers, we have been deemed as one of the top Software Testing Companies.

Types of Testing in SaaS Applications

For the efficient working of a SaaS Application, few crucial Testing methodologies need to be implemented. Let us dive into these methodologies:

Functional Testing:

Functional testing of a SaaS Application validates if the Application is functioning as it is supposed to. It is performed manually by software testers in a staging environment as per previously defined/written test plans. The testing process here is more focused on user requirements.

Functional Testing in SaaS covers the following crucial testing types

  • Cross-browser testing is performed to ensure the desired application is supported across various browsers, devices, and platforms.
  • Regression Testing is carried out to check the data migration, integration, minor updates, and major releases.
  • Reliability testing is carried out to fix vulnerable areas of the application and reduce failures & redundancies after deployment.

Performance Testing

Performance is one of the most crucial attributes of a successful SaaS application. To ensure optimal performance of the desired app, performance testing is conducted. Here, testers evaluate the ability of the application to handle peak loads and function without any performance issues.

Stress testing, load testing, and scalability testing are some of the important tests performed under the performance testing process. To check the application for crashes that are caused due to internal/external factors, failure, and recovery tests care carried out.

These tests are very handy especially when the integrity of the app is compromised due to network fluctuations, power outages, or while writing data into the database.

Compatibility Testing

Checking the compatibility of an application with various types of hardware is a challenging task that requires inputs from the client’s end so that you can define the test coverage matrix. Compatibility testing in SaaS Apps requires testers to ensure compatibility with:

  • Browsers (Chrome, Internet Explorer, Firefox)
  • Operating systems (Windows, Linux, Mac, Android)
  • Mobile Devices (Smartphones and tablets)
  • Platforms (PC, Mac)
  • Hardware and software versions

Here are few ways one can short-list the hardware for running these tests

  • Refer to the user statistics from the analytics report. It gives clarity about the app versions and platforms that are popular among the users.
  • Check out new platforms that are not found in user statistics.
  • Use the core of different supported platforms for testing if these platforms are using the same core.
  • Perform testing by using various technologies in the SaaS application like GPS ON vs OFF, Wi-Fi ON vs OFF, etc.

Some of the top tools used for Compatibility Testing are

  • BrowserStack: With this tool, testers perform web-based browser compatibility testing on desktop and mobile browsers. It does not require installation as it is a cloud-based tool.
  • BrowserShots: Allows testers to run website tests in any browser or operating system. It provides customization options like color depth, and flash enable/disable settings.
  • Ghostlab: It enables synchronized testing for clicks, scrolls, reloads, and forms inputs across all the connected devices.

Infrastructure Security Testing

Security testing refers to the process of evaluating the vulnerability of the SaaS Application to potential security threats. This process is performed by implementing the following steps:

  • Checking if the network where the application has been deployed is secure.
  • Run mock security attacks and threat scenarios.
  • Testing the access privileges for different user roles.
  • Checking the integrity and availability of application data.
  • Ensure compliance with PCI DSS.
  • Check and ensure that all the security warnings, requests, and errors from unreliable sources are logged in the system.

API Integration Testing

The ability of a SaaS Application to handle API requests outlines its success. Suppose you have a SaaS application with your API. When third party app developers use your API to develop their applications, the value of your product can grow exponentially.

Therefore, it is essential to test all the API interfaces thoroughly. The features that hold prominences here are reliability, security, usability, performance, and accuracy of the API documentation.

Here are a few API Testing tools that testers can use to check the requests and response codes for system requests made by the third party:

  • Advanced Rest API: Helps in the testing of Rest APIs by sending custom HTTP/HTTPS requests.
  • Postman: Allows testers to create requests swiftly with required HTTPS methods and parameters. Testers can also send requests and check the results using this tool.
  • Requestly: Allows testers to modify HTTP requests and helps them with API testing.
  • SoapUI: Enables testers to perform automated functional, security, load, and compliance tests on different web API.
  • Swagger: It allows testing of APIs and supports clear assertion syntax for extending test behavior. Testers can also use it for printing reports.

Maintenance Testing

Maintenance Testing refers to performing tests to ensure the seamless performance of your SaaS application when it is under production. This type of testing is implemented regularly to make sure the performance of the app is apt and correct.

Maintenance Testing is concerned with tracking and analyzing issues in the following areas:

  • Applications
  • Services
  • Application Servers
  • Operating Systems
  • Databases
  • Data-level logs
  • Alerts
  • Warnings
  • Functionality and performance errors

Conclusion

Although SaaS Application Testing is a challenging task, one can overcome this with a blend of the right experience and skillset. At Sapizon Technologies, we are actively rendering SaaS application testing services. Our team of software testers has the experience and skills required for this process.

As one of the leading Software Testing Companies, we are also providing our services in web Application Testing, mobile Application Testing, AR/VR app testing, mobile app beta testing, and more. You can consult our experts to get a detailed view of our services.

We help businesses to reach their full potential. Are you ready to reach?
Contact Us.